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The Passenger Assistant Training Scheme (PATS) applies to anyone performing the role of a passenger assistant on a vehicle

PATS is a nationally recognised standard of training for people whose role it is to provide care and assistance, to passengers travelling by road.

If you are paid staff, a volunteer or you are performing the dual role of driver/carer then you will benefit from Passenger Assistant Training.

PATS has five modules:

  • Module A: This is the foundation module for all passenger assistants. This module helps you understand your role as a passenger assistant.

The other modules you complete will depend on the needs of the people you are assisting.

You can choose from the following list:

  • Module B1: Passenger awareness and assistance – This module covers awareness of passenger needs and how to assist, looking at individuals who don’t use a wheelchair.

  • Module B2: Assisting passengers who travel in wheelchairs – B2 covers similar aspects to B1 but focuses specifically on passengers in wheelchairs.

  • Module C1: Supervising children and young people with special needs – For PA’s who work with children or young people with special needs.

  • Module C2: Working with adults who need care and supervision – PA’s who work with vulnerable adults.

At the end of the course and upon passing the assessment, you will receive a certificate which will be valid for four years.

Available to all individuals.

If interested, please email or call us on 0208 892 9999

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